We are providing this notice to explain how we treat personal information (“customer information”) that is not public. This is information we obtain from you or other sources when we provide you with products and services.

We want you to know that we respect your privacy; and we protect your information.

• We do not sell customer information.

• We do not share your information with persons, companies, or organizations outside of Affordable Health Insurance that would use that information to contact you about their products and services.

• We expect persons or organizations that provide services on our behalf to keep your information confidential. We also expect those persons or organizations to use your information only to provide the services we have asked them to perform.

• We convey to our employees about the need to protect your information. We have established safeguards (these are physical, electronic and procedural) to protect this information.

What do we do with your information?

We do not sell your information to anyone. We do not share this information with companies or organizations outside of Affordable Health Insurance that would use it to contact you about their products and services. If that practice were to change, we would offer you the means to opt out of this type of information sharing.

Your agent or broker may use your information to help you with your insurance needs. We may also contact you about products, features, and options in which you have expressed an interest. Without your consent, we may provide your information to persons or organizations in and out of Affordable Health Insurance. This would be done as permitted or required by law. We may do this to:

• Fulfill a transaction you have requested.
• Service your policy.
• Market our products to you.
• Investigate or handle claims.
• Detect or prevent fraud.
• Participate in insurance support organizations. The information in a report prepared by an insurance organization may be retained by that organization and distributed to other persons.
• Comply with lawful requests from regulatory and law enforcement authorities.

These persons or organizations may include:

• Our affiliated companies.
• Companies that perform services, such as marketing, on our behalf.
Other financial institutions with which we have an agreement for the sale of financial products.
• Other insurance companies. This would be done so they could perform their role in an insurance transaction involving you.
• Independent claims adjusters.
• A business or businesses that conduct actuarial or research studies.
• People who request information pursuant to a subpoena or court order.
• Repair shops and recommended claims vendors.
• Your agent or broker.